Delivery Policy:

As we have two warehouses, one in the UK and one in China, our delivery dates may vary. It will take 3 to 10 days to deliver the products.

Products marked as "MADE-TO-ORDER" will take 7 to 40 days to produce, meaning you will receive your items within 10 to 45 days. Please check the "Product Details" for more information.

Our products are popular in the market, and sometimes certain materials can be difficult to obtain. If this happens, the production time for your items may be delayed. You can receive a full refund if you choose to cancel your order.

If you need a product urgently for a special occasion, please check with our customer service team before placing your order.

SHIPPING TIMES AND COSTS:

1. Complimentary free shipping worldwide. However, the return cost will not be covered by Sweet Lunar.
2. All orders are typically processed within 48 hours and shipped Monday to Friday (excluding weekends and holidays).
3. Delivery Time: Orders are typically delivered within 3-10 business days (excluding weekends). If you need a product urgently for a special occasion, please check with our customer service team before placing your order.
4. Once you have placed your order, we will send you a tracking link. You will be able to check your order delivery status.

• Please note that all shipping times are estimated by the carrier, and we cannot guarantee shipping times.

Return Policy:

All items are refundable except for earrings and items marked as "MADE-TO-ORDER." If you change your mind, you can return your products to Sweet Lunar within 7 days of receiving your item. If the item is found to be damaged, you may not be eligible for a refund.

Exchange Policy: 

We do not accept exchanges.